Gaming is meant to be enjoyable entertainment — not a source of stress or financial hardship. At pk92, we take our duty of care to every Pakistani player seriously, providing the tools, information, and support you need to stay in control.
Our Framework
Every feature we build, every policy we set — it all comes back to these core commitments to you.
Set daily, weekly, or monthly deposit and loss limits on your pk92 account. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.
If you feel your gaming is getting out of hand, you can request a temporary pause or permanent self-exclusion from pk92. We will close your account promptly and ensure you cannot re-register during the exclusion period.
Set a maximum session duration so the platform will automatically log you out after your chosen period. Reality-check pop-ups can also remind you how long you have been playing and how much you have wagered.
Every pk92 account undergoes a mandatory Know Your Customer check before any withdrawal is processed. We verify age, identity, and address using your CNIC and supporting documents to keep the platform adults-only.
Your full gaming history — deposits, withdrawals, session lengths, and game results — is available in your account dashboard at all times. Transparency helps you make informed decisions about your play.
Our responsible gaming support team is available around the clock. Whether you are concerned about your own habits or worried about a family member, reach out at [email protected] — we listen without judgement.
Step-by-Step
Self-exclusion is one of the most powerful responsible gaming tools available. It is straightforward to activate and our team will support you through every step.
Important: Once a permanent self-exclusion is in place, it cannot be reversed for a minimum of five (5) years. Temporary exclusions range from 24 hours to 12 months. Please consider carefully before choosing a permanent option.
Player Controls
pk92 puts you in the driving seat. Every tool below is accessible directly from your account dashboard.
Cap how much you add to your account per day, week, or month in PKR.
Define a maximum net loss threshold across any time period you choose.
Set a cap on total bets placed within a given timeframe to manage spending.
Automatically end your session after a set number of minutes or hours.
Receive regular on-screen reminders showing your session time and net result.
Take a short break of 24 to 72 hours — no questions asked, instant activation.
Step away for 1 to 12 months while your account is securely suspended.
Close your account permanently with a minimum 5-year restriction on re-entry.
Awareness
Problem gambling can affect anyone — from casual players in Islamabad to regular bettors following PSL cricket. It does not always look the same. Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to take a break and reach out for support.
Remember: Seeking help early is a sign of strength, not weakness. pk92's support team is here to help — not to judge.
Do you find yourself spending more money on gambling than you originally planned, or more than you can comfortably afford?
Have you ever tried to win back money you have lost by placing more bets — a behaviour known as "chasing losses"?
Has gambling started to affect your relationships with family members — for example, causing arguments with your partner or parents in Lahore or Karachi?
Do you feel restless, irritable, or anxious when you are not able to gamble, or when you try to cut down?
Have you borrowed money, sold belongings, or neglected bills in order to fund your gambling activity?
Do you find yourself thinking about gambling frequently throughout the day, even when you are at work, in class, or with friends?
Have you hidden your gambling activity from family members or lied about the amount of time or money you spend on it?
pk92 operates under an international gaming licence that imposes strict responsible gaming obligations on us as an operator. We do not treat these as tick-box exercises — they are central to how we run this platform for Pakistani players.
As part of our obligations, pk92 commits to:
Our responsible gaming framework is reviewed and updated regularly to reflect the latest evidence-based best practices from international gaming standards bodies.
If you are worried about a friend or family member who uses pk92 or any other gambling platform, you are not alone. Problem gambling affects not just the individual but the whole household — and across Pakistan, many families are navigating this quietly.
Here are some practical steps you can take:
pk92 takes third-party requests for player protection seriously. All such requests are handled confidentially and with urgency by our dedicated responsible gaming team.
Education
Misconceptions about gambling can lead to harmful decision-making. pk92 believes an informed player is a safer player. Here we bust the most common myths we hear from the Pakistani gaming community.
Golden Rules
Keep these principles in mind every time you log in — from cricket betting during a late-night PSL match in Faisalabad to a quick slots session on your commute.
pk92 is built for Pakistani players who want real entertainment, fair games, and the peace of mind that comes from a platform that genuinely cares about their wellbeing. Explore our games responsibly.